AVG Email Settings

  3. AVG Security Email

What is the function of AVG Antivirus Email Settings?

The AVG Email Settings protection offers protection for emails in the inbox folder. You can configure AVG Protection to scan all your emails and send notifications whenever a threat is detected. 

What is AVG Security Email Encryption?

Here are the steps to configure AVG Antivirus Email encryption.

  • Launch the AVG application on your computer and locate the Options button at the top of the dashboard.
  • Click it. The options such as Scan computer, Scan selected folder, and so on will be displayed in the Settings drop-down list. Click Advanced settings which is located below History.
  • Navigate to the Email Protection button on the left-hand side panel. Click it and then choose Email Scanner. Click Servers.
  • Click the POP3 or IMAP button depending on your email configuration. Click Add new server. 
  • Type a name for the Email server and click OK. Configure the AVG Email Settings as mentioned below.
  • Click the Fixed host radio button and type the POP3/IMAP server details. If you have chosen IMAP server, type ‘imap.muymail.com’ without quotes in the host field and enter 5300 in the Local port field.
  • Choose the Secure to regular port option from the Connection drop-down menu.
  • Make sure to click the ‘Activate this server and use it for sending/receiving emails’ checkbox.
  • Now, go to the left-hand side panel again and open the Email Protection option Email Scanner Servers click SMPT. Click the ‘Add new server’ button.
  • Enter a name for this server and click OK. Click the Fixed host radio button. Type ‘smtp.mymail.com’ in the SMTP server field. Enter ‘5400’ in the Local port field.
  • Choose the ‘Secure to regular port’ option from the Connection field. Click the ‘Activate this server and use it for sending/receiving emails’ checkbox. Click OK. 
  • After configuring the settings mentioned above, configure your AVG Email Settings client as follows.
  • These settings are for POP3/IMAP.
  • Set ‘127.0.0.1’ is the Server field. Set ‘5300’ as the Port. Key in the email username and password. Set the Encryption option as NONE.
  • The settings given below are for SMTP.
  • Enter ‘127.0.0.1’ in the Server field. Type ‘5400’ in the Port field. Set the same Authentication mode. Type the email username and password. Set the Encryption to NONE.
AVG Email Settings

How to use AVG Antivirus Email Scanner in Outlook?

The AVG Secure Email Protection can be configured for MS Outlook to detect threats and neutralize them before they infect the targeted computer.

  • To open Email Protection, launch the AVG application on your computer.
  • Go to the Options button and click it. Choose Advanced Email Protection.
  • Click the appropriate option to configure the AVG application to scan Inbound, Outbound, or News group messages.
  • Configure AVG Email Settings Behavior. These settings inform you and the email recipients of clean/infected emails.
  • Choose whether the AVG application should display the AVG splash screen whenever you launch Outlook. You can also set the program to scan attachments when attaching a file to the email.
  • Configure the Actions tab to choose what AVG should do when threats are detected.
  • Click the ‘Show a notification window when action is taken’ checkbox so that you will be notified every time an action is performed on a threat. Set the remaining Action preferences and click OK.
  • Configure the Sensitivity, SSL scanning, and Packers tabs. If you want AVG to generate report files, configure the Report file tab. This completes the setup procedure for MS Outlook Email Protection. 

How to use AVG Antivirus Email Scanner in Thunderbird?

To configure AVG Secure Email Protection on your Thunderbird application, follow these steps.

  • Open the AVG application and click Options Advanced Email Protection.
  • Go to the Main Settings tab and configure the AVG application to scan Inbound(POP3, IMAP4), Newsgroup messages(NNTP), or Outbound(SMTP) messages.
  • Go to the Behavior tab and set notes for clean messages and infected messages. If you select the ‘Mark in subject of mail containing a virus’ option, AVG Antivirus Email Protection includes the word ‘Virus’ in the email's subject line if it detects a virus.
  • Set SSL scanning to scan emails which are secured as opposed to scanning emails which are sent over an unsecured connection. Click the Export certificate button and choose a location for the certificate. Then, click Save OK. Import this certificate into Thunderbird.
  • Configure the Actions, Packers, and Sensitivity tabs according to your Clean my PC preferences and then set the Report file feature. Save the settings and close the Email Protection window.

Why AVG Blocking Outgoing Email?

  • First, disable the AVG software temporarily.
  • After disabling the antivirus, try to send emails.
  • If the AVG software still blocks the outgoing emails, launch the home screen of the AVG Antivirus software.
  • Select Menu Settings Components Email Scanner Customize.
  • When the next window appears on the screen, navigate to the Main AVG Email Settings option.
  • Turn off the Scan Outbound Email feature.

Why AVG Blocking Incoming Emails?

  • Open the AVG Antivirus Free Version program.
  • Navigate to Menu Settings Troubleshooting.
  • Remove the checkmark next to the Enable AVG Self Protection Self Module option.
  • If the AVG software blocks incoming emails, contact our technical experts to rectify it.

Why AVG Antivirus Email Protection Component is not Active?

  • Download and install the AVG Remover Tool software from the manufacturer site and then configure AVG Email Settings.
  • Run the AVG Remover Tool software to remove the AVG software on your computer.
  • Restart the system to finish the uninstallation process of the AVG Antivirus software.
  • Once you have restarted the computer, find the AVG Remover folder and then remove it.
  • Visit the manufacturer site and download the new version of the AVG Antivirus software.

Why AVG Secure Email Scanner not Fully Functional?

  • Navigate to the Control Panel window.
  • Select the Activate button at the bottom-right corner of the screen.
  • Check if the ‘Email scanner is fully functional’ message is displayed on the screen.
  • In case, you see the ‘No Plug-in is active’ message, go to the Properties option.
  • Make sure to remove the checkmark next to the ‘Ignore plug-in status’ option.
  • Select the OK button to activate the AVG Email Settings.

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