- f the Firewall feature on the Bitdefender application keeps turning OFF, then check if your Windows system’s Firewall is enabled.
- Two firewall programs running on one computer may cause unpredictable behavior such as crashes or connectivity issues.
- So, first, make sure that the Windows Firewall is enabled.
- If enabled, disable it and check if this issue is solved.
- Click the Start menu available on your Windows system’s taskbar.
- Select the Control Panel option.
- On the Control Panel screen, select the System and Security option.
- Now, locate and click the Windows Firewall option.
- Click the checkbox next to the Turn Windows Firewall on or off option if it is enabled.
- Now, check if the Bitdefender’s firewall is enabled or turned ON.
- The cause of this issue might be a missing service oi your Windows system. The Base Filtering Engine (BFE) service should be enabled to control most of the Windows Filtering Platforms.
- If the Antivirus problem is with the BFE service, follow the instructions given below to fix it.
- Open the File Explorer window.
- Select and right-click on the Computer or This PC option.
- Click the Manage option in the context menu.
- Now, select Services & Applications -> Services -> Base Filtering Engine.