2. F Secure Antivirus Installation

How to Install F Secure Protection Service?

The F Secure Protection Service is a Finnish antivirus application that was formerly called Data Fellows. This antivirus application is available for Windows and Mac computers. The steps to download F-Secure for both these operating systems are given below.

F Secure Protection Service

How to install F Secure Antivirus on Windows?

You can install the F-Secure Antivirus on your computer by following the guidelines mentioned below. Before you proceed with the easy steps below, make sure your computer software is up-to-date and that you are logged into your Windows computer with Administrator rights.

  • Open the browser on your Windows computer and go to the F-Secure website.
  • Navigate to the Download Products page and locate F-Secure Antivirus.
  • Click the Download button beside the F Secure Protection Service application and choose Save or Open to proceed to the next step.
  • If you click Save, go to the download location and double-click the F-Secure Antivirus installer.
  • The Antivirus installation window pops up on your screen. Click the Accept and Continue button to proceed.
  • Provide your F-Secure Antivirus subscription key in the field and then click the Next button.
  • After the installation is complete, launch the F-Secure Antivirus and set your preferences.

Install F-Secure Antivirus Mac

Follow the how to install F Secure Antivirus guidelines given below to install F-Secure Antivirus on your Mac computer.

  • Go to the F-Secure official website and go to the Products page.
  • Select F-Secure Antivirus from the list of products and choose your operating system to initiate the download.
  • Navigate to the F-Secure download location after the download is complete and double-click it.
  • The F-Secure Antivirus installer pops up on the screen. Click Next to agree to the Terms & Conditions.
  • If the Mac OS prompts you to enter your Administrator credentials at this stage, do so and then click Install Software.
  • You will be requested to enter the F Secure Protection Service key. Enter it and then type your Admin credentials if prompted again.
  • Launch the F-Secure Antivirus software after closing the installer window and set your preferences.

Steps to Activate F-Secure

You can follow the guidelines mentioned below to activate F-Secure on your computer after you have downloaded the F-Secure application to your PC.

  • Double-click the F-Secure installer on your computer and click the Accept and Continue button on the installer screen.
  • The F-Secure application detects your computer’s default language and sets the same as the antivirus language.
  • You can change the F-Secure application language by clicking the Language by choosing the corresponding option on the top-left portion of the menu bar.
  • Now the F-Secure application will prompt you to enter the subscription key. You can purchase one by logging in to your F-Secure account on the official site and navigating to the Key section.
  • Enter the F-Secure key and then click the Next button to finish the installation and activation.

How to enable Complete Protection In F Secure?

To enable the Complete Protection feature in F Secure Protection Service software, follow the how to install F Secure Antivirus steps given below.

  • Install the F Secure antivirus on your system from the official site.
  • Set a unique and strong password.
  • Update the F secure software periodically.
  • Check the encryption status of your data. For that, open the Settings app on your system, navigate to System and select the About option.
  • Search for Device Encryption option in the About section.
  • The encryption status of your data is displayed on the screen.
  • Update your system firewall periodically.
  • Click Settings Update & Security Windows Security Firewall & network protection Windows Defender Firewall to check the status of your Firewall.

How to enable and Setup F Secure Parental Control?

To enable and set up F Secure Parental Control on your system, follow the steps given below.

  • Switch on your computer and launch the Internet Security application.
  • Select the Parental Controls in the menu list.
  • Click the Radio button to enable the Parental Control option.
  • Click the Yes button to confirm the selection.
  • To access the settings, go to the main menu, and select the Settings link.
  • Type admin settings in the given field and click the Yes button.
  • Now, set the Content blocker, Search result filter, and Device use limit options in the Parental Control section if required.
  • Click OK to save the changes.

How to add a user to your F- Secure Account?

  • Open the F Secure Protection Service application on your system.
  • Click the Tools tab followed by User.
  • Click the Create Local User option in the User menu.
  • Enter the password and username information about the new user in the given how to install F Secure Antivirus field and click the Domain Access option.
  • Set the preferences and click the OK button.
  • Now a new user is added to the user's list successfully.
  • If you want to import the user from the Active Directory, click the Import from Active Directory option.
  • Enter the required data and click the Next button.
  • Select the user from the import list and highlight it. Click the Next button.
  • Set the domain access for the imported user and click Done at the bottom of the screen.

How to install on your Child User device?

  • Log in to F Secure anti-virus using your username and password.
  • Select the Add Device option followed by My child’s device and click the Continue button.
  • Select this Computer in the Choose device type window and choose the Download for Windows option.
  • Now open the downloaded installer file to start the F Secure Protection Service Setup application.
  • Click the Continue button in the Welcome screen.
  • Enter the child details such as its name and Family rules.
  • Select the age of the child in the drop-down menu.
  • Set the required preferences and click the OK button.
  • After setting all the options, click Accept & Install.

How to Modify User's and their access in F-Secure Parental Control?

  • Sign into your laptop or computer.
  • Open the Internet Security window on the desktop and then click the Parental Controls option.
  • Choose Turn On and then activate the Parental Controls feature by clicking on the Yes button.
  • To access Settings, navigate to the end of the screen.
  • If needed, mention the admin settings and choose the Yes button to open the Parental Control dialog box.
  • To block websites, choose the Content Blocker option.
  • The adult content which is available in search engines gets hidden when you use the Search Result Filter option.
  • You can limit the usage of the device through the Device Use Limits feature.
  • Once you have specified all the required settings, click on the OK button.

How to Enable Web browsing Protection in F-Secure?

  • The instructions on how to turn on the web browsing protection in the F-secure software are as follows.
  • After you install the F Secure Protection Service SAFE feature on your personal computer, launch the web browser.
  • If you can view a notification in the top right corner of your web browser, click the Enable Extension option.
  • Another how to install F Secure Antivirus method to turn On the browser extension is to open it.
  • Choose the three dots available in the upper right corner of the window.
  • Go to the More Tools section and then select the Extensions button.
  • Locate the Browsing Protection by F-Secure option and then click on the Enable button.

 How to Modify Blocked Sites in F Secure Web Protection?

  • Choose the Settings button on the Parental Control window.
  • Click Parental Control and select the Content Blocker button, and then choose View web site exceptions.
  • Based on the site you wish to edit, choose either the Denied or Allowed tab.
  • From the list, choose the name of the web page and then click the Deny or Allow button.
  • If the site is not available in the list, go with the steps below. For allowing a website, choose the Allow button.
  • If you wish to block a web page then select the Denied option.
  • To add a new site to the list, click on the Add button.
  • Provide the address of the web page that you need to add and click OK.
  • Choose the Close option in the Web site exceptions pop-up window.
  • To go to the Main tab, select the OK button.

Steps to enable and manage F Secure Firewall Settings

  • Open the Main User Interface of the F Secure Protection Service software.
  • On the Main tab, select the Settings option.
  • Click the Network Connections option and then choose the Firewall button.
  • Select the Add button on the Rules dialog box.
  • The Add New Rule pop-up box will appear on your personal computer.
  • Mention a name for the rule and choose the Allow option as the type of rule, and then click on the Next button.
  • Choose the range of IP addresses or IP address by selecting the Custom option.
  • Click the Edit button and type the IP address which you wish to allow, and then select the Add to List option.
  • Select the required service and choose the direction of traffic.
  • Select an altering type and click Next. Choose the Finish button to validate the rule.

How To Do Real Time Scan And Detect Malware In F Secure?

  • Launch the F-Secure Antivirus program on your computer.
  • Go to the Antivirus page and then choose the Settings option.
  • Select the Security Settings option. Under that, click the Virus Protection option.
  • Enable the Virus Protection feature on the next screen.
  • Go to how to install F Secure Antivirus Settings and select the Tools option.
  • Choose the Virus Scan option and then select the Full Computer Scan option.
  • Malware will be detected once you perform a scan.

How To Configure Schedule F Secure Scan?

  • Launch the F Secure Protection Service program on your computer.
  • Navigate to the Settings option and choose Scheduled Scanning.
  • Enable the Scheduled Scanning feature by clicking the slide bar present near the option.
  • Select the time, days, and the locations to be scanned.
  • Tap OK. The software will start scanning at the allotted time.

How To Enable And Configure f Secure Anti-Theft?

  • Follow the below-given guidelines to enable the Anti-Theft feature.
  • Go to the Status Screen of the Antivirus program.
  • Select the Finder option from that screen.
  • Enable the options that you wish to utilize remotely.
  • Make sure you have delegated the Administrator Permissions for turning on the remote option.

Steps To Exclude File Or Folders From Scanning In f Secure

  • Go to the Tools page after opening the user interface.
  • Select the App and File Control option and navigate to the Excluded tab.
  • Click on the Add New option. Choose the file, folder, and drive that you want to exclude.
  • Tap the Close button. The selected files will be excluded from the scanning process.

How To Enable And Configure Banking Protection In f Secure? 

Banking Protection in F Secure gives you protection for all your banking sessions. It only allows safe-to-use sites while you make an online payment from your bank’s website. Follow the how to install F Secure Antivirus guidelines mentioned below to enable Banking Protection in F Secure.

  • Open the F Secure application on your computer.
  • Open the Settings option on the app and choose Banking protection, which is located on the left pane.
  • Drag the slider to the ON position to turn on Banking protection.

How to manage Quarantine Files in F Secure?

The F Secure Protection Service application continually scans the computer for threats and moves them to the quarantine from where they can be viewed and deleted. Here are the guidelines to view and manage the quarantined files in F Secure.

  • Launch F Secure on your computer.
  • Go to the Tools page and click App & file control.
  • Choose the Quarantined tab to view the list of files which are quarantined.
  • Double-click an item in the quarantined list to view the details and manage the file from the F Secure application.

How to delete a virus in quarantine file location?

You can follow the guidelines mentioned below to remove infected files, spyware, and other threats which have been quarantined by F Secure.

  • Locate the Settings tab on the F Secure app after launching it.
  • Go to the Quarantine management page.
  • Browse through the list of quarantined objects in the quarantined objects table and select the object you want to delete.
  • Click the Delete button to move it to the ‘actions to perform on quarantined objects’ table.
  • Now, click on the Blue file icon (the icon with an arrow between two boxes) to distribute this policy.

How to Activate and Configure F Secure Email And Server Security?

You can read the how to install F Secure Antivirus guidelines given below to activate and configure email and server security in F Secure.

Download the F Secure Email and Server Security from the official site and launch the installer by double-clicking it.

  • Set the F Secure language preference, click the I accept this agreement option to select it and then click Next.
  • Enter the license code in the F Secure license screen and choose the components to install in the next screen.
  • Set the F Secure installation folder, click Next, choose the administration method, and click Next again.
  • Type your F Secure server address in the F Secure policy manager screen and click Next.
  • Set the path to the public management key, enter the Microsoft Sharepoint Management account details in the next screen, and click Next.
  • Follow the rest of the on-screen application guidelines to set the quarantine management method, SQL Server, and finally click Start to install the application that you have configured.

How to Recover & Restore Quarantine files with F-Secure?

You can recover and restore quarantined files once you are sure that the files do not pose a threat to the computer. You can follow the guidelines mentioned below.

  • Open the F Secure Protection Service application on your computer.
  • Go to the Tasks button located on the right pane of the application’s main screen.
  • Click the Restore after choosing the quarantined items that you want to recover & restore, and then click Restore.

Restore default settings in F-Secure 

To reset the F-Secure Antivirus application on your computer, follow the guidelines mentioned below.

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  • Open any preferred web browser on your PC and head to the F-Secure official website.
  • Click the Menu icon on the top, navigate to the Support button, and click on it.
  • Click the Read more button located under Support Tools.
  • Left-click on the Download button below FSAUA-Reset Tool.
  • Accept the Terms and Conditions of the FSAUA tool after launching it, and follow the on-screen guidelines to reset your F-Secure Antivirus application.

How to Renew F-Secure License?

Before proceeding with the renewal how to install F Secure Antivirus guidelines mentioned below, make sure you have an active internet connection and your F-Secure login credentials.

  • Launch the default browser and go to the F-Secure official website.
  • Log into the My F-Secure account with your credentials.
  • Locate the Renew button on the page and click on it.
  • Choose the Buy now option which is displayed on the Renew your subscription page.
  • Now, click the Back to My F-Secure button on the page.
  • Finally, click the OK, awesome button to complete the renewal. You will get an email confirming the renewal of the F Secure Protection Service license.
how to install F Secure Antivirus

How to Remove F-Secure Completely?

To download the F-Secure application from your computer, you can follow the guidelines mentioned below.

  • To uninstall F-Secure from a Windows 10 device, go to the Start menu.
  • Click on the Settings button and go to the Systems option. Click on the Apps & features button located on the left pane.
  • Choose F-Secure and click the Uninstall button.
  • To remove F-Secure from a Mac computer, click the Launchpad icon (which resembles a rocket) on the dock.
  • Click on the F-Secure application and keep holding the mouse button.
  • The F-Secure application shows a vibration animation. Now, you can click the small x icon above the icon and click Delete when the prompt appears to delete F-Secure.
  • Alternatively, you can navigate to the Support section of the F-Secure official website and download the Uninstallation Tool for Mac or Windows according to your requirement.
  • Accept the terms and conditions of the Uninstallation app. Follow the on-screen guidelines to remove the F-Secure app from your computer only if default uninstallation from Windows or Mac fails.

Troubleshooting

 The steps for troubleshooting the issues that occur in the F-Secure antivirus are given on this website.

How to solve Error when installing F-secure safe?

  • To solve the issue, confirm that the computer is running on the latest version of the operating system.
  • Make sure that you uninstall the other incompatible applications.
  • Ascertain that you sign into your PC using the admin account and password.
  • Confirm that you use an active F-Secure account.
  • Also, ensure that the Internet connection is working correctly.
  • Run the F-Secure Uninstallation tool on your personal computer.
  • Reboot the computer in which you are trying to install the F Secure Protection Service app.
  • After you carry out the steps mentioned above, reinstall the F-Secure application from the official web page.

System hangs while Scanning

  • Check for updates in the F-Secure application by right-clicking on the F-Secure icon from the System Tray.
  • Click the Open common settings option and select the Updates button under the Installation tab.
  • If you wish to check if any updates are available, right-click on the Product icon and click the Check for Updates option.
  • The app looks for updates and performs the update process immediately.
  • Now run a scan process to ensure that the problem is rectified.

Daily scheduled scan not working

To fix this issue, perform the troubleshooting steps given below.

  • Restart your computer. Check the Recent scan events on the F-Secure software.
  • To check the recent events, click the Main user interface option and select the Tools menu followed by Recent events.
  • Check if the Scheduled Scan feature has launched.
  • Check if you can run the Scan operation on the F-Secure software.
  • Make sure that the Daily Schedule Scan option is enabled on the F-Secure software.
  • If the issue continues, then contact F-Secure Technical support.

F Secure Mobile Security Child Protection disables automatically

To resolve this issue, perform the how to install F Secure Antivirus instructions as given below.

  • Check if the F-Secure software is working properly.
  • Sign in to the F-Secure anti-virus page and click the Settings option.
  • Click the Security Settings option followed by Child Protection.
  • Click the checkbox next to the Child Protection page if the option is disabled.
  • Click the OK button to save the changes.

F Secure Bank Protection Not Working

To fix this issue, perform the troubleshooting steps given below.

  • Check if the Bank Protection feature is enabled in the F-Secure anti-virus software.
  • If the Bank Protection option is disabled, then follow the steps given below to enable it.
  • Log in to the F Secure Protection Service software.
  • Click the Settings option on the welcome screen of the F-Secure.
  • Select the Security Settings menu, followed by the Banking Protection option.
  • Now the Banking Protection option is enabled successfully.
f secure antivirus

FAQ's

Google File Stream blocked by F-secure

  • To overcome this issue, allow the applications blocked by File Stream.
  • Select App and File control on the Tools page.
  • Choose the Blocked tab to get access to the files that were blocked.
  • Locate the application you want to allow and select Allow.
  • Confirm access to the application by selecting Yes to confirm.
  • The chosen application gets added to the Excluded list.
  • This allows the application to make changes.

F-Secure website protection completely useless

  • It looks like there is an issue in the Settings section of the Antivirus software. Resolve this by performing the steps below.
  • Go to the Settings section of the application and select Content Blocker.
  • Now, check whether the feature is enabled.
  • If so, you need to disable it in order to access the features of the software.
  • Open your browser settings and check whether the plugin for the F-secure Antivirus application is present and enabled.
  • If not, you need to install the plugin from the manufacturer’s site.

Blocked without warning

  • If this seems to be the case, you need to unblock the site by choosing Allow web site when the pop up blocker appears.
  • Key in the account information and confirm the change.
  • Select Report this web site and a new page opens.
  • Now, key in the required details and submit the web site for analysis.

FAQ's

Banking protection does not allow to go to another bank

When banking protection does not allow you to go to another bank, you can follow the guidelines mentioned below to solve the issue.

  • Launch a new browser tab and log into your online bank site.
  • Log out and copy the web address of the logout page.
  • Locate the Search button on the F Secure official page and click it.
  • Type Submit a Sample and click on the appropriate link displayed in the results list.
  • Paste the web address in the Sample URL field after clicking the URL Sample button.
  • Click the I want to give more details about this sample checkbox and enter the details in the contact form.
  • Set Banking Protection-related option in the URL type.
  • In the Problem Type field, set the Banking session does not end option.
  • Enter ‘banking logout URL’ in the subject field.
  • Enter the captcha and click the Submit URL Sample button. Click the End button on the notification banner.
  • The bank URL is added to F Secure’s database, and you will be able to access the banking site soon.

How to reinstall F Secure after a PC reset?

After the PC is reset, F Secure is removed from the computer. You can follow the guidelines below to reinstall F Secure Protection Service on your PC.

  • Download F Secure antivirus by going to the products section of the F Secure official website.
  • Once F Secure Antivirus is downloaded, open the installer by double-clicking it.
  • Click the Accept and continue button to go to the next screen of F Secure.
  • Enter the subscription key in the key field and then click the Next button to complete the installation.

Subscription Key doesn't work

  • If your F Secure Protection Service subscription key does not work, you can follow the guidelines mentioned below to resolve the issue.
  • Go to the F Secure official website and log in to your F Secure account. Contact the F Secure Support team through chat or call. Disclose the validity of the F Secure antivirus subscription key and they will assist you.
  • A feature to change the subscription key from the F Secure application interface is in the works and will be rolled out soon. Once launched, you will be able to change your F Secure subscription key from the application after its validity gets over.