Why Mail App Isn't Working In Windows 10?

Mail App Isn't Working In Windows 10

The Mail app on Windows 10 computers is the successor of Windows Live Mail. This built-in Mail app can handle all your email accounts under a single platform. If your Mail app isn't working in Windows 10, you might have encountered issues ranging from not being able to sync emails to app failure. Keep reading the instructions below to fix the faulty Mail app.

Solution 1: Update the Mail app

You might not be able to work normally with your Mail app if it has become outdated. So, try to update the app to fix the problem.

  • Open the Start menu by pressing the Windows key.
  • Type 'Microsoft Store' in the search field and click to launch the app from the search result.
  • Alternatively, you can launch the Mail app by clicking its icon in the applications list.
  • Search for Mail and Calendar in the Microsoft Store app.
  • Select the Mail app and click the Update button.
  • Once you have updated the app, update your existing accounts and check if the problem is resolved.

Solution 2: Install Windows updates

  • First, hit the Windows key to open the Start menu and then click the Settings icon. This will launch the Settings app.
  • Alternatively, you can launch the Settings app by pressing the Windows + I shortcut keys.
  • Double-click the Update & Security tab in the Settings window.
  • Select the Windows Update option from the left-side panel.
  • Below Update status, click the Check for updates button.
  • If any updates are available, install them.

Your Windows Mail app should now work properly.

Solution 3: Turn off sync settings

In case your Mail app is not working in Windows 10 even after installing the updates, try to turn off the sync settings.

  • To begin with, open the Settings app.
  • Click the Accounts tab in the Settings window.
  • Select the Sync your settings option from the left-side panel.
  • Under Sync your settings, toggle off the Sync settings button.
  • Now, the problem with the mail app isn't working in Windows 10 should be fixed.

Solution 4: Change to secure connection

  • Launch the Mail app by double-clicking its shortcut icon on the desktop.
  • Next, click the Settings icon at the bottom-left corner of the window.
  • Select the Manage Accounts option below Settings.
  • Select your email account from the available options.
  • Click on Change mailbox sync settings.
  • Ensure that the Server requires encrypted (SSL) connection checkbox is selected.
  • Under Sync options, check if the Email button is toggled on.

Solution 5: Check your privacy settings

  • Launch the Settings app and click the Privacy tab.
  • Select the Calendar option from the left-side panel.
  • Toggle on the button below Let apps access my calendar.
  • Below Choose apps that can access calendar, select the Mail option.

Solution 6: Modify your localization settings

  • Open Control Panel and click on Region.
  • Go to the Location tab and select your region from the Home location drop-down menu.
  • In the Administrative tab, click the Change system locale button.
  • Specify your current region and click Apply –> OK.

If your mail app isn't working in Windows 10 even after carrying out the above-mentioned troubleshooting steps, contact our technical experts for assistance in resolving the problem.