If the Mcafee Antivirus Scan not Working on your computer, you can follow these guidelines to begin the scan.
If you are scanning a large file by using McAfee antivirus, the computer might stop responding. This is a common issue which is caused by the computer’s lack of sufficient RAM to scan large files, such as ZIP, RAR, and CAB, etc. To scan these files, McAfee has to extract the files first. In doing so, it uses up the computer’s RAM. This is when the computer stops responding, and the scan fails to complete.
There is a workaround for this issue. Cut the compressed file from the computer’s memory and paste it in a removable storage device such as a hard disk, DVD, USB drive, etc. Make sure to exclude the removable storage device from the McAfee scan to avoid the issue.
It is possible that the option entitled, ‘Scan using minimal resources’ is enabled on the McAfee antivirus product. To change this, go to the McAfee antivirus product and open PC Security. Choose the Run a scan option. Select ‘Custom scan’ and then deselect the ‘Scan using minimal resources’ option. Then, click on the Scan option.
The next workaround is to skip large files by using the custom scan feature. You will need to find out which Mcafee Virus Scan not Working file to skip from scanning by process of trial and error. Browse through the drives and make a note of the paths where they are located.
Go to the McAfee antivirus and navigate to the Real-Time Scanning option. Toggle it on and then select PC Security. Choose the Run a scan option and then select Custom Scan. Deselect the paths of the large files which you made a note of. Then, click the Scan option again.
The other way to exclude a large file from the Mcafee Antivirus Scan not Working is given below. Launch the McAfee antivirus on your computer and toggle Real-Time Scanning on. Choose PC Security and click on Run a scan. Select the Scheduled Scans option and then choose Excluded Files and Folders. Here, you will have to choose Add File or Add Folder according to your requirement.
On the Browse window, navigate to the large file that you want McAfee antivirus to skip while scanning and then click Open. Now, the large file which you selected will be included in the Exclusion list.
Mcafee Quick Scan Not Working
The first troubleshooting step is to reboot the system. After rebooting, check if the scan feature is working properly.
If that didn’t work, enable the Access Protection feature. To do so, open the antivirus interface on your system.
From the Navigation menu, select the General Settings and Alerts option.
Under the Access protection option, tick the checkbox near the Use Access Protection checkbox. Tap the Apply button.
Restart your system and then check if you are able to scan.
Remove the McAfee Antivirus from your system and install it again. After the installation, check if the Mcafee Antivirus Scan not Working has been resolved.
Next, turn on the system in safe mode. Turn on your system and while it is booting, press the F8 button.
On the black screen that appears next, select the Safe Mode option. The system will now restart in safe mode.
Real Time Scanning Not Working Mcafee
Check if the McAfee is running on its latest version. If not, then update the software.
To do so, find the M-Shield icon and right-click on it. Select the Check For Updates option.
If there is any update available, wait until it installs on your system.
Restart your system to check if the Mcafee Virus Scan not Working resolves. When you restart, the McAfee antivirus program will also restart.
Check if you have any other antivirus program running on your system. If so, then uninstall it.
Next, make use of the McAfee Virtual Technician tool. It is an automated tool that can identify the problems and rectify them.
Run the mvt.exe file. and install the tool. Open the tool and wait till it scans for the issues.
If there is an issue, then click the AutoFix option to rectify the error. Also, check the At Risk message for any threats.
You can also make use of the McTriage tool that will rectify the issues that occur with real-time scanning.
If Mcafee Antivirus Scan not Working persists, then contact our technical experts for further assistance.
McAfee Scheduled Scan Not Working
To fix the McAfee scheduled scan not working issue, follow the instructions given below.
Launch the McAfee application on your computer.
Click the Settings button or the gear icon available at the top-right corner of the screen.
Select the General Settings & Alerts option followed by General Settings.
Click the Radio button beside the ’Wait until my PC is idle to run scheduled tasks like scans, automatic updates, and QuickClean’ option if enabled.
Click the Apply button. Now, check if the Mcafee Antivirus Scan not Working application is able to run a scheduled scan operation on your computer.