How To Fix Microsoft Store Not Working On Windows 10?

Microsoft Store Not Working On Windows 10

Microsoft Store is one of the safest places to download applications on your Windows 10 computer. It is a go-to place for anyone who wants to install apps safely on their PC. However, some users get frustrated due to the Microsoft Store not working problem. Whatever might be the reason behind the corrupt Microsoft Store in Windows 10, you need not worry because we’re here to fix the issue for you. In this guide, you will find some of the beneficial and practical methods that will help you fix all problems related to the “Microsoft Store not working on Windows 10 computers” problem. Do check out all the troubleshooting methods mentioned below.

Possible Reasons:

There could be contrasting solutions depending on the starting point of the problem; for some users, a simple Windows update can solve the issue. But some users may have to investigate deeper to find and fix the actual issue. Some of the most common reasons are given below.

  • Corrupted files might lead to the Microsoft Store not working issue.
  • A corrupted Windows image can also cause the error.
  • Third-party antivirus software may block the Microsoft Store from working.
  • Possible malware on your PC.

Check The Network Connection:

The first thing you’ll have to do is check the network (LAN or Wi-Fi connection).

  • Open the default web browser.
  • Go to an authentic website to run a speed test.
  • Check whether your Internet is working fine without any network delays.

Check For The Latest Windows Update:

Windows Update is vital for your system to work smoothly without any errors/lags. Faulty Microsoft Store may be the result of a missing Windows Update.

  • Go to the Windows search bar - type Settings, and hit Enter, Shortcut - (Windows key + I) to open Settings.
  • Now, click on Update & Security.
  • Click the Check for updates option to know if there are any pending updates available for your Windows 10 computer.
  • If you find any updates, download and install the same on your PC.
  • Once done, restart your PC.

Disable Proxy Connection:

Although using a proxy is a reliable method to avoid unnecessary data leakage over the Internet, sometimes it can cause specific issues with the Microsoft Store. So disabling it would be a better option for now.

  • Go to Search and type “Internet options.”
  • Click Internet options.
  • Under the Connections tab, click LAN settings.
  • Deselect Use Proxy Server for your LAN and click the OK button.

Select Correct Region And Date & Time:

This is one of the foremost tried and tested troubleshooting steps to fix microsoft store not working on windows 10. Follow the below steps to make sure that your PC’s Region and Date & Time are correct.

  • From the taskbar, right-click on Date and Time.
  • Click the Region option and make sure that you are using the right region according to your country.
  • After making the changes, click on Adjust date/time.
  • If the date and time are wrong, slide Set the time zone automatically to Off.
  • Manually change the time and date.
  • Slide Set the time zone automatically to On.
  • Under Synchronize your clock, click Sync now.
  • Restart your computer and then check whether the Microsoft Store is working properly like before.

Run The Windows Troubleshooter:

The Windows built-in troubleshooter can help you find the issue and will also help you solve the Microsoft Store not working on windows 10 problem.

  • Go to Start and open the Settings page.
  • Select Update and Security and then click on the Troubleshoot option.
  • Go to Additional Troubleshooter.
  • Scroll down the page and then click Windows Store Apps.
  • Click Run the troubleshooter.
  • The troubleshooter will find and fix the problem, or in some cases, it will suggest a possible fix.

Disable Or Uninstall The Antivirus Software:

  • As the topic suggests, you can try to disable the antivirus software for some time in order to access the Microsoft Store on your PC.
  • If disabling does not sort out the issue, then uninstall the antivirus program along with its traces from your PC.

Reset The Microsoft Store Application:

  • Under Settings, go to the Apps section.
  • Locate Microsoft Store from the list.
  • Click the Advanced option.
  • Click the Reset button and press it for the second time to confirm.
  • After resetting the application, the Microsoft Store not working issue should be solved.

We hope that the above troubleshooting steps will resolve the Microsoft Store not working on Windows 10 computer issue. If not, then call us for more clarifications.