Norton Antivirus Mac Problems

Norton Antivirus Mac Problems

The Norton Antivirus software helps you to remove all the virus from your devices. If you are facing issues with the Norton Antivirus software installed on your Mac computer, follow the instructions given below to resolve the problem.

Fix Problems Opening Norton For Mac

  • Close all the applications on your Mac computer and then restart the computer.
  • After downloading the RemoveSymantecMacFiles tool from the manufacturer site, follow the instructions mentioned below.
  • Select the Finder icon and then navigate to Go Downloads .
  • Now, launch the RemoveSymantecMacFiles main window.
  • Select Open with -> Terminal (default) and then click the Open button.
  • Enter the administrator password in the Terminal window and then press the Enter key.
  • If you want to delete all the files related to the Norton Antivirus software, enter 1.
  • If you do not want to remove any files related to the Norton Antivirus software, enter 2.
  • Once you have removed the Symantec files, enter y in the Terminal window and then restart your Mac computer.
  • Enter the email address and the password, and select the Sign In button to log into the Norton account.
  • When the Get Started window opens, select the Download Norton option.
  • Select Agree & Download OK .
  • Open the downloaded Norton Product Installer software and then accept the terms of the Norton product by selecting the Agree & Install button.
  • Select Join Now or Maybe Later option and then enter the administrator password.
  • Select the Install Helper option and then follow the prompts displayed on the screen to finish the installation of the Norton product.
  • Select the Restart button when you see the Installation window on the screen.

Norton Not Working On Mac

  • After closing all the opened applications on your computer, restart your Mac computer.
  • Remove the Norton Antivirus software on your Mac computer and then download it from the manufacturer site.
  • Install the Norton Antivirus software by following the instructions displayed on the screen.

Live Update Norton Mac

  • Follow the procedure to run the Live Update on your Mac system. 
  • Launch the Norton software on your system and select the My Norton option.
  • Choose the Device Security option followed by the Open option. 
  • Tap the LiveUpdate option from the Norton Main window. 
  • Finally, click the View Summary option to access the list of updates that were downloaded and installed. 

Norton Won t Install On Mac 

Proceed with the instructions mentioned below to disable the Norton Firewall temporarily.

  • Make use of the RemoveSymantecMacFiles.zip file to remove the folders that are created by Norton. 
  • Access the Finder menu and then go to the menu bar to select the Downloads folder. 
  • Navigate to the RemoveSymantecMacFiles folder. You will find the RemoveSymantecMacFiles.command file and click on it to open it using Terminal. 
  • Tap Open in the next step and key in the Administrator password. Press the Return key. 
  • Next, you have to press 1 to delete all the Symantec files from that folder. 
  • Press Return and wait till the SymantecFiles are removed completely. 
  • Get in touch with the experts if the issue is not resolved. 

Norton Live Update Not Working Mac 

  • Open Norton on your system and check if the date has been set properly. If the wrong date is displayed, then change it. 
  • Make use of the option available next to the Protection Updates menu. 
  • If you have set the time limit to less than one day, then run the LiveUpdate after 24 hours. 
  • If you want to update the virus definitions, then you can use the Intelligent Updater tool. 
  • Make sure you know the antivirus name, version, and the Windows version before proceeding to the update process. 
  • Save the downloaded file to your system and double-click on it to run it. 

Norton Not Responding Mac 

  • First, close all the background applications that are running on your system. 
  • Select the Force Quit option available under the Apple menu. 
  • Press the Command, Option and Escape keys together to launch the Force Quit Applications window. 
  • Choose the Norton Security app and click the Force Quit option. 
  • Next, click on Applications in the menu bar and select the Photos option. Click Force Quit option.
  • Once you close it, you have to restart the Mac system. 
  • Close the Norton interface and open it after a few minutes. Check if the error has been resolved completely. 
norton-not-responding-mac

Norton Does Not Run On This Mac Operating System 

  • The first solution is to enable Norton Clean process. To do so, open the Norton Security program on your system. 
  • Click the Clean option followed by the Start option to initiate Norton Clean process. 
  • Configure the Norton Clean settings if required. Select the Device Security option available in the My Norton window. 
  • Choose the Clean option and go to the Ready to Clean section. Click the Settings icon and then select Norton Clean settings. 
  • Go to the Similar and Duplicates tab, and tick the checkbox near the ‘Look For Duplicate and Similar Files in Photos Library’ option. 
  • Click the Save button. Tap the Start button to run the Norton Clean application.