Norton Firewall Issues

  3. Norton Firewall Issues

Norton Firewall Issues

After installing a Norton product, the firewall may present issues when trying to use a device such as a printer or any device which needs to connect to the internet. This can be resolved by adjusting Norton Smart Firewall settings.    

Norton Smart Firewall Keeps Turning Off

If you encounter Norton firewall issues, follow these guidelines to fix them.

  • Launch the Norton application on your computer. Go to the My Norton window and locate the Open option. Click it.
  • Click Settings Firewall. 
  • Navigate to the General Settings tab and click the slider to toggle it on. Click Apply Close. Restart your computer.
  • If this does not solve the Smart Firewall issue, perform the steps below. Download the Norton Remove and Reinstall tool from the manufacturer’s official site and install it on your computer.
  • Navigate to the NRnR download folder on your computer and double-click the file to launch it.
  • Click the Remove button on the NRnR tool. Now, click Restart Now and follow the on-screen prompts to finish the uninstallation.  

  Windows 8 Norton Firewall Problem

If there is a Norton firewall issue on your Windows 8 computer, follow the guidelines below to fix it.

  • Launch the Norton application on your Windows 8 computer.
  • Navigate to the Settings section for Smart Firewall. 
  • Click the Configure option located beside Advanced Settings.
  • Now, click Reset Firewall. Close the Norton application window.
  • Restart the computer. Launch the Norton application and check whether the issue is resolved. If the firewall issue persists, contact our tech support team. 

  Norton Firewall Connection Blocking 

Norton’s firewall can be configured for connection blocking, and there is a dedicated setting menu with the same name within the application. This feature is used to block/allow applications and services to connect to the internet/local network. You can configure these

  • Go to the Norton application’s Advanced window and locate the Connection Blocking option. Toggle it on.
  • Now, you can configure the connection blocking option in the Norton product.
  • Navigate to the Norton application’s main screen and click Open located beside Device Security.
  • Click Advanced-->Firewall.
  • Locate the Settings icon in the Connection Blocking section. Choose the network location from the Editing Settings menu.
  • The View options include Applications, Services/Ports, Zones, and All.
  • The Applications option is to configure connection blocking for the applications installed on your computer. ‘Services/Ports’ is to set up connection blocking for the computer’s services & ports. ‘Zones’ is to configure connection blocking for a specific IP address. You need to configure the connection blocking settings for applications, ports, services, and zones according to priority levels.
  • The tabs such as Incoming, Outgoing, and Incoming & Outgoing are displayed. Choose the appropriate tab. For example, if you need to configure connection blocking for outgoing connections, choose Outgoing.
  • The other connection blocking preferences can be set in the Action pop-up menu. The different options that are available here include Logging and notification settings, Advanced settings, Reset to defaults which are self-explanatory. After setting the connection blocking preferences, click Done. 
  • If you need assistance with configuring connection blocking on your computer, contact our tech support team.

Norton Firewall Settings Greyed Out

  • Disable the Windows Fast Startup feature and then run the LiveUpdate from the Norton Firewall software.
  • Turn off the Norton Firewall feature and then enable it after a few minutes.
  • The quickest solution to resolve the problem is to download, install, and run the Norton Remove and Reinstall tool on your computer.

Can t Turn On Norton Firewall

If you cannot turn on Norton Firewall, follow the guidelines below to run the LiveUpdate.

  • Select the Security option in the Norton Firewall main window. Select LiveUpdate OK.
  • When you get the ‘Your Norton product has the latest protection updates’ information on the screen.
  • Close all the current programs on your computer and then restart it.

Norton Can t Enable Smart Firewall

  • Remove the Norton Smart Firewall software using the Norton Removal and Reinstall tool.
  • After rebooting the computer, follow the step-by-step guidelines displayed on the screen to reinstall the Norton Smart Firewall software on your computer.
  • If you are not able to resolve the ‘cannot enable smart firewall’ problem, disable the LiveUpdate feature.
  • Launch the Norton Antivirus software.
  • Select Settings Computer Settings Update Section and then turn off the Automatic live Update feature.
norton-can t-enable-smart-firewall

Norton Firewall Not Working

  • Open the My Norton window and then select the Firewall option in the Settings window.
  • Navigate to the General tab and then turn on the Smart Firewall feature.
  • Select Apply Close . After restarting your PC, delete the Norton Firewall using the Norton Remove and Reinstall tool.
  • Download the Norton Remove and Reinstall software from the manufacturer’s site and then save it in a specified location.
  • Press the Ctrl and J keys simultaneously to display the downloads window on your browser.
  • Double-click the Norton Remove and Reinstall icon.
  • Review the license agreement and then select Agree to accept the Terms and Conditions of the Norton product.
  • Select Remove & Reinstall Continue or Remove Restart Now.
  • Then, perform the instructions appeared on the screen to complete the installation process of the Norton Firewall software.

Reset Norton Firewall

  • Navigate to My Norton Open to display the home screen of the Norton firewall software.
  • Select the Settings option and then click the Firewall option.
  • Select the General Settings tab and then choose the Reset option to delete all the rules as well as the configuration settings.

Skype Norton Firewall Problem

  • Use a Norton Removal and Reinstall software to restart the Norton Firewall software.
  • Open the Skype window and then select the Sign Out button.
  • Remove the tick mark beside the ‘Sign me’ option to log into the Skype account manually.