How to install Norton Mobile Security?

Norton Mobile Security Installation Guide

Norton Mobile Security protects your Apple or Android device from threats such as malware or viruses. You can get the app from the Google Play Store, App Store, eStore, or retail store and follow how to install Norton Mobile Security guidelines.

how to install Norton Mobile Security

How to Install the Norton Mobile Security?

Any application that is downloaded from the Store must be installed for performing its functions. The steps for installing the Norton Mobile Antivirus software on the Apple or Android device are given in the below sections.

How to Install Norton Mobile Security on Android?

  • From your Android phone, go to the Google Play Store and then download the Norton Mobile Security app.
  • Tap the Install button and then touch the Accept option for installing the tool.
  • When the installation completes, touch the Open button. Study and accept to the Terms and Conditions that are given in the Norton software.
  • Press the Continue button, and the Menu icon will be present in the upper left corner of the screen; tap it.
  • Select the Sign In option and then provide the email ID and the password that is associated with the Norton software.
  • Press the Sign In button and go with the instructions that get displayed on your Android screen for completing the installation process.

How to install Norton Mobile Security on iOS?

  • Launch the App Store on your iOS device. Download and install the Norton Mobile Antivirus application.
  • After the download and the install process completes, click the Open button.
  • Review the points that are provided in the Norton License Agreement and Privacy Notice dialog window and then proceed with the prompts that appear on your iOS device to finish the Norton Security software installation.

How to Activate Norton Mobile Security?

  • Android: From the Home screen of your Android mobile device, launch the Norton Mobile Security software.
  • Select the My Norton icon at the bottom of the Main tab.
  • Touch the Purchase Options button and then select all the needed plans you wish to purchase.
  • Once the purchase is made, the Sign In To Norton alert will display on your Android device.
  • Press the Sign In/Register button for activating the Norton Mobile Security service automatically.
  • Apple: Navigate to the official Norton Mobile Security web page from your iOS device and then tap the Enter a Product Key option.
  • Mention the email address and the password that is linked with Norton software and then touch the Sign In button.
  • For getting a new Norton account, choose the Create account option. Provide all the required details and then select the Create Account button.
  • Enter the 25 digit product key that you received with the Norton software.
  • Choose the Verify option, and then the Norton Mobile Security app is launched.
  • After reading all the agreements and settings, tap the Continue option.
  • Make sure to provide the correct credentials (email ID and password).
  • Select the My Norton icon and then select your name for viewing the data about your subscription.
  • Follow the how to install Norton Mobile Security instructions on your mobile screen for completing the activation procedure.

How to Use Norton Mobile Security?

  • Unlock your Android device and visit the Play Store. Search for Norton Mobile Security app.
  • Tap the Install button to save the app to your mobile device.
  • Once the installation is over, open the Norton app on your device by pressing the Open button.
  • Select the Continue option after reading the Norton License Agreement and Privacy Policy.
  • The initial setup of the app will be performed next. The app will run an Antimalware scan and App Advisor Scan.
  • Sign in using the Norton credentials to use the features provided by Norton.
  • After you log in, the Norton Mobile Antivirus will start protecting your Android device.
Norton Mobile Antivirus

How to Enable And Configure Wi-Fi Security In Norton Mobile Security?

  • Norton uses VPN to protect your device from the public networks and go through how to install Norton Mobile Security.
  • You can turn this off and on with the help of the VPN Power icon available in the app.
  • The icon is present below the map displayed on the home screen.
  • Once you turn on, your IP address, and location will not be revealed to anyone.
Norton Mobile Security Wifi Security

How to Activate And Configure Anti Theft In Norton Mobile Security?

  • Launch the Norton Mobile Security app on your Android device.
  • On the main screen, select the Device option. Choose the Anti-Theft option.
  • Select the Setup option to access the Device Administrator Settings.
  • Press the Activate this Device Admin App option to enable the Anti-Theft feature.
  • Enable the Location on your mobile device so that Norton will be able to access your location.
  • You also have to turn on the Security Wipe feature by tapping the bar available next to it.
  • This feature will help delete the data after someone keys in the wrong password for 10 times.
  • If you want to lock your Android phone after removing the SIM card, then you have to press the slide bar near the SIM Card Lock option.

How to Enable And Configure Web Protection In Norton Mobile Security?

  • Follow the how to install Norton Mobile Security instructions stated below to enable the Web Protection option in your Norton Mobile Security app.
  • Look at the bottom of the screen as soon as the app launches.
  • Press the Web Protection icon that is present at the bottom.
  • There will be a slide bar near the Web Protection option. Tap it to enable the feature successfully.

Norton Mobile Security Safesearch

  • Tap the Norton Mobile Antivirus app icon on the main screen of your phone.
  • Press the Online icon available at the bottom part of the screen.
  • Select the Safe search option under it and then choose the Add Shortcut option on the Add a Shortcut screen.
  • Next, swipe the screen towards the right and select the Add Search Bar option.

How to Activate And Configure Device Security In Norton Mobile Security?

Here are the how to install Norton Mobile Security guidelines to activate and configure Device Security in Norton Mobile Security

  • If you have downloaded the 30-day free premium trial version of Norton Mobile Security, you can activate it after the conclusion of the trial period. To activate it, go to the app, tap My Norton, and choose Purchase Options. Follow the on-screen prompts to purchase a subscription.
  • If you have purchased Norton Mobile Security from the Google Play Store, perform these steps to activate it. Open the Norton Mobile Security application and tap on My Norton. Select Purchase options and choose any of the plans available. Complete your purchase by entering your payment details and then tap on the Sign into Norton prompt. Choose the Sign In/Register option to sign into your Norton account. Key in your Norton account details and touch Sign In. You can choose the Create an Account option if you don't have a Norton account. Enter the required information and touch Create Account.
  • After Norton Mobile Security has been activated, tap the menu icon on the top-left. Tap the App Settings option above Activity Log. Tap the slider beside Device Administrator and choose Enable when prompted. Touch the Activate this device admin app option. Go to the Settings application on your smartphone. Tap Accessibility and then select Norton Security Service. Tap the Use service slider and then choose OK. Go to the Norton Mobile Security home screen and tap on Anti-Theft. Choose Setup. Touch the Allow button for the permissions requested. This completes the configuration of the Norton Mobile Security app.

How to Block Spam Calls In Norton Mobile Security? 

There are two ways to block unwanted calls in Norton Mobile Security. Follow the guidelines mentioned below to learn how you can block spam calls in Norton Mobile Security.

  • The first method to block spam calls is as follows. Go to the Norton Mobile Security app and locate the Device icon. Touch the icon and then choose Call Blocking. Navigate to the Settings tab. Look for the Manage Other Incoming Calls section. Choose 'Numbers not in contacts,' and select the appropriate option to block or allow unknown numbers. Similarly, select the Unknown numbers option, and choose to block or allow unknown callers.
  • The other method to block spam calls is by entering spam numbers manually. To do this, go to DeviceCall BlockingAllow. Navigate to the Block List tab. Touch the + icon and choose any contact from your device's phone book. Then, tap OK.
  • To block all calls from a country, go to the New tab. Go to the Block a country option and enter the country & country code after touching the drop-down arrow. Touch the Block This Country option and tap OK.
  • To block a specific number, go to the New tab and enter the contact number and name. Select the Block This Number option and touch OK. To clear the block list, go to the Clear Block List option at the bottom and select it. Tap OK.

How to Activate Sim Card Lock In Norton Mobile Security?

SIM card lock helps you to protect your device from unauthorized use when Norton Mobile Security detects a SIM card change. To activate this feature in Norton Mobile Security, follow the how to install Norton Mobile Security guidelines mentioned below.

  • Launch the Norton Norton Security application on your smartphone. Go to the menu by tapping the menu icon. Find the App Settings option and tap on it.
  • You will find a slider beside the SIM Card Lock option which is located in the Anti-Theft section. Tap on it to turn it on.

How to Backup And Restore Contacts In Norton Mobile Security?

Follow these Norton Mobile Antivirus guidelines to backup and restore contacts in Norton Mobile Security.

  • Open the Norton Mobile Security application and look for the Device icon. Tap the icon and then choose Contact Backup.
  • Select the cloud icon. (It is the cloud with an up arrow.) The contact backup will be initiated after you enter a name for the backup and touch Backup Now.
  • To restore the contacts which have been backed up with Norton Mobile Security, touch the Device icon on the app's home screen. Select Contact Backup. Choose your device from the drop-down beside the Backups for option. A list of backups is displayed. Choose the one you want to restore and either choose AppendRestore or OverwriteRestore to merge or overwrite contact information, respectively.

Norton Wi-Fi Privacy

The Norton Wi-Fi privacy feature protects the users whenever they access the public Wi-Fi hotspots. The feature will protect the user information such as users passwords, financial information, and their personal accounts details or go through how to install Norton Mobile Security guide. The Norton VPN optimum security feature will also provide protection against viruses and other malicious entities. The various features offered by the Norton Wi-Fi Privacy application are

  • Bank-Grade Encryption.
  • No-Log VPN.
  • Global Content Access.
  • Ad Blocking.
  • Content-Locking Rules.

Norton App Lock

The Norton App lock app is the best application which protects all the apps on your mobile device. It consumes less energy when compared with other app locks. You can download the Norton app lock application from your device’s play store. Some interesting features and capabilities of the Norton app lock are

  • Lock Apps.
  • Lock Photo & Video App.
  • Custom PIN, Password, or Lock Screen Pattern.
  • Lock Social Apps.
  • Parental Control.
  • Protect Sensitive Information.
  • Sneak Peek Anti-Theft.

Norton Clean

The Norton Clean application is used to move the junk files to your system trash. But, at the same time, it does not delete any junk files moved to the trash or recycle bin. To run the Norton Mobile Antivirus Clean process to remove junk files on your system, perform the instructions given below.

  • Launch the Norton Clean application on your system.
  • Click the Clean button on the Norton main screen.
  • Click the Run Now or Start button to begin the process.
  • Click the Review button on the Overview screen and select the files you wish to remove.
  • Click the Done button after selecting the files you wish to remove.
  • Click the Clean button. Now the selected files will be moved to your system trash section.

How to Renew Norton Mobile Security?

To renew Norton Mobile Security with an existing subscription, perform the how to install Norton Mobile Security instructions given below.

  • Launch the Norton Mobile Security application on your device.
  • You will find the My Norton icon at the bottom of the screen, tap it.
  • Select the Sign in option. When prompted, enter the credentials such as email address and password.
  • Make sure to enter the same credentials that you used during the purchase time.
  • After entering the requested data, tap the Sign In button.
  • Select the Subscription option that you wish to use and tap the Apply button.
  • Tap the Back arrow to exit from the Norton Mobile Security application.

How to Update Norton Mobile Security?

  • To update your Norton Mobile security application, follow the instructions given below.
  • Launch the Norton Mobile security application on your phone.
  • Touch the Menu icon at the top-right corner of the screen.
  • Tap the App Settings option. Flip the settings screen down and tap the RUN LIVEUPDATE option.
  • Now the Norton Mobile Antivirus application begins the update process automatically.

How to turn off Norton Mobile Security?

  • To turn off Norton Mobile security, follow the guidelines below.
  • Find the Norton icon and right click it.
  • Click the Disable Antivirus Auto-Protect option from the menu displayed on the screen.
  • Select the duration of time until you want Norton Security to turn off. You can turn off Norton Security for temporary or permanently. It is advised to turn off the Norton Mobile Security temporarily.
  • Select the Enable Anti-virus Auto-protect option to enable or turn on Norton Mobile Security.

How to remove Norton Mobile security?

  • To remove Norton Mobile Security, follow the how to install Norton Mobile Security instructions below.
  • Open the Norton Mobile Security application.
  • Click the menu icon from the top-right corner of the screen.
  • Select the Uninstall option from the menu. If the Uninstall option is not available, disable the Device Administrator option.
  • To disable the Device Administrator, proceed with the next step.
  • Open the Norton Mobile Security application.
  • Click the menu icon on the top-right corner of the screen.
  • Go to App settings, choose Anti-theft, and select Device administrator to turn off.
  • Click OK when you turn off the Device Administrator option.
  • Press the Uninstall option for confirmation.

Norton Mobile Security slows down my smartphone’s performance.

Norton mobile security helps to protect your device from malware, spam, phishing attacks. It will not affect the performance of your smartphone by consuming unnecessary resources. But it continuously scans all the apps on the smartphone. Multiple time scanning may lead to reducing the battery life of your smartphone.

How many devices can i protect

To find how many devices can you protect using Norton Mobile Antivirus, follow the instructions below.

  • Install the Norton product from Norton Online store and purchase it.
  • Create your Norton account if you are a purchasing a Norton product for the first time.
  • Go to Norton Online store and sign into your Norton account.
  • You can view the license information from your Norton account.
  • Click the My Subscription tab and select a Norton product.
  • It displays the number of devices you can protect using Norton Mobile Security.

I can no longer view the Norton Mobile Security icon in the notification after Update

  • The notification icon does not appear in the Notification pane in the Norton Mobile Security software by default.
  • To turn On the notification, follow the instructions that are provided below.
  • Open and then launch the Norton Mobile Security application on your mobile device.
  • The Menu icon will be available in the top left corner of your mobile phone; select it.
  • Touch the App Settings option, then browse through the San section.
  • Toggle the slide present next to the Ongoing how to install Norton Mobile Security Notifications option for turning On the feature.
Norton Mobile Security Update

Norton Mobile Security Has Stopped

  • Try configuring the application settings of the Norton Mobile Security software.
  • On your mobile phone, go to the Settings tab and then scroll through the menu to navigate to the Apps dialog box.
  • Select the Settings icon available in the top right corner of the Apps window.
  • Touch the Draw over other apps option and then press the Norton Mobile Security tool from the list of applications that are launched on your phone.
  • Choose the Status Indicator button for turning it On; it will be present next to the Permit drawing over other apps option.
  • Close the Settings window and then check whether the Norton Mobile Security app is working properly.
  • If the error continues, try enabling the Device Administration feature for the Norton Mobile Security software.
  • After launching the Norton Mobile Security app, press the Set Device Administrator option available at the bottom of the Home dialog window.
  • Select the Activate button and then try using the Norton Mobile Antivirus software.

Norton Mobile Security Frequently Log Out

  • Check if there is an update that has to be installed on your phone.
  • If so, install it and then check if this issue occurs.
  • In case you have updated the Norton Mobile Security app recently, then restart your mobile device.
  • Open the app after restarting and check if the error has resolved.
  • Clear the app cache and data to resolve this issue. Select the Settings option from the Norton home screen.
  • Turn off the Device Administrator Setting under the Anti-Theft section.
  • Navigate to your device’s settings and select the Apps option. Choose the Norton Mobile Security app and erase the cache and app data.
  • Now, go back to the Norton app and sign in using your Norton credentials.

How to Recover Deleted Files By Mobile Security?

You can update the Webroot software only when a recent version is available. Follow the how to install Norton Mobile Securityinstructions given here to update the Webroot software on your computer.

  • Norton deletes a file only if it detects any virus in the file.
  • It will be stored as a quarantine file. If you want to restore it, then follow the below-given procedure.
  • Tap the Device Security option in the My Norton window. Click the Open option.
  • Select the Security option and then choose the History option.
  • From the Quarantine view, select the file or document that you want to restore.
  • Click Options from the Details section. The Threat Detected window will appear on your screen.
  • Choose the Restore or Restore & Exclude this File option. Click the Yes button in the Quarantine Restore window and select a folder to save the file using the Browse For Folder option.

Norton Mobile Security Not Blocking Calls

If Norton Mobile Security is not blocking calls, follow these guidelines to fix it.

  • Go to the Settings application on your smartphone and navigate to the Apps section. Tap on it.
  • Scroll down and select Norton Mobile Security. Tap on the Clear data button. After the app data is cleared, uninstall Norton Mobile Security from the Play Store. Reinstall Norton Mobile Security and check whether the issue is solved.
  • Alternatively, updating the Norton Mobile Security application may resolve the issue as well.
Norton Mobile Security Blocking Calls

Wi-Fi Network Compromised Messages

If Norton Mobile Antivirus shows the compromised network message on your smartphone, it was most likely caused by an internal bug. This was an issue for NMS builds older than 4.1.0.4063. You can solve this issue by updating the Norton Mobile Security application from the Google Play Store.

Why My Android App Has Been Claimed As 'Malware'?

If an Android application has been claimed as Malware by Norton Mobile Security, but you know that it is not, check the number of downloads. For new how to install Norton Mobile Security applications released on the Google Play Store, Norton Mobile Security requires reputation information which it gets from users downloading the application. When the app has been downloaded a significant number of times, and Norton finds it to be safe, it will no longer be claimed as malware.