Panda is next-gen antivirus software that provides protection for all the data stored on your device. This security application uses a cloud-based technology called Panda’s Collective Intelligence that scans your files that are stored in a remote server.
Now, if the Panda antivirus not working, perform the quick troubleshooting instructions given below. Initially, perform the basic solutions given to resolve the issue.
Panda Antivirus Not Working
- Check whether you have installed the Panda antivirus software that is compatible with your computer.
- Check if your Windows computer’s default security application --- Windows Defender --- is blocking the Panda antivirus application from working.
- If yes, disable it temporarily and then run the Panda antivirus application.
- Similarly, if you have already installed any other security application on your computer, disable it.
If the Panda antivirus has stopped working after upgrading your Windows OS, then you need to reinstall the antivirus application. First, uninstall the existing installation of Panda and install the latest version of Panda on your computer and then check if the panda antivirus not working issue is fixed or not.
Uninstalling Panda Antivirus
- Go to your Windows computer’s Programs and Features window.
- Locate and select the Panda antivirus application.
- Click on the Uninstall button followed by Yes. Once the Panda antivirus application is removed, restart your Windows computer if prompted.
Installing Panda Antivirus
- Check if you have a valid activation code for your Panda application. If not, get it.
- Go to the Panda account login page. (Note: If you have a Panda account, you can download the antivirus using it).
- Enter your Panda account credentials in the given fields.
- Once you have signed into your Panda account, look for the application that you wish to install on your computer and select it.
- Click on the Cloud icon.
- Now, the selected application will start to download on your computer.
- In case you’re not able to find the Panda application, click on the I have a code button and enter your Activation Code.
- Once the product is downloaded, open it and perform the installation.
- Once it is complete, check if the Panda antivirus application is working on your computer.
- If not, contact our technical experts to get remote assistance in resolving panda antivirus not working issue.