How to install PC Matic?

PC Matic is an Antivirus software that protects all the security product on your system. The PC Matic antivirus is available for download on its official site. After downloading the PC Matic antivirus file on your computer and PC Matic install it as per the instructions given below.

how to install PC Matic

How to the Install PC Matic?

  • To install the PC Matic application on your system, follow the how to install PC Matic instructions given below.
  • Go to the official site of the PC Matic from your system’s web browser.
  • Click the Download button available at the bottom of the screen.
  • Open the downloaded PC Matic file and begin the installation process.
  • Perform the on-screen how to install PC Matic instructions to finish the PC Matic application installation.
  • Once the PC Matic software is installed on your system, restart the PC.
  • After that, launch the PC Matic application.
  • Enter the credential information in the given field and click the Login button.
  • Now the PC Matic application is installed on your system successfully.
PC Matic install

How to the Install PC Matic Windows?

  • First, download the PC Matix software on your computer.
  • Make sure to download the PC Matic software that matches with your system.
  • You can find the downloaded files in the Downloads folder on your system.
  • Scroll the screen and select the PC Matic software to begin the installation process.
  • Click the Yes button in the User Account Control dialog box.
  • Select your language in the pop-up menu and click the OK button followed by Next.
  • Click the Radio button next to the I accept the agreement option.
  • Click the Next button. Perform the on-screen instructions to finish the installation process.
  • Click the Finish button on the Completing the PC Matic Setup screen.
  • Now, click the Install button on the Do you want to install the software? dialog box.
  • Once the installation process is done, restart your computer and launch the installed file on your Windows.
  • Enter the credential information in the given field when prompted for login.
  • Now the PC Matic install process is done.

How to the Install PC Matic On Another Computer?

  • You can install the PC Matic application on your system by downloading the software file from the official site. Alternately, copy the downloaded file onto the CD and insert it into the computer’s hard drive you want the PC Matic antivirus software.
  • After that, open the downloaded PC Matic file and follow the on-screen how to install PC Matic instructions to finish the installation.
  • Once the software is installed on your Windows, restart your system.
  • After restarting the system, click the PC Matic icon to launch it.
  • Enter the required data in the given field and click the Login button.
  • Once the installation process is done, start using the PC Matic software as per your need.

Steps To Activate PC Matic

  • First, open the PC Matic software after installation.
  • Key in the Activation Code correctly in the User Interface window.
  • Open the License Renewal tab and select the New Activation Code menu.
  • Choose the Purchase Activation code option. Follow the instructions displayed on the how to install PC Matic system's screen to complete the activation process.

How to Enable And Configure Shield Protection In PC Matic?

  • The initial step of the procedure is to open the PC Matic software on your system.
  • Log in using the credentials you are aware of.
  • Tap the Gear Icon available on the next screen and then click the Install button.
  • The installation process of SuperShield Protection will now begin.
  • Wait patiently till the installation gets over. After the successful installation, check if the Gear and SuperShield icons are present in the system tray.
  • If they are available, then the PC Matic installation has been completed successfully.

How to Scan And Detect Viruses In PC Matic?

  • Launch the PC Matic software on your system from the Desktop.
  • Log into PC Matic if you have not signed in already. Make use of the PC Matic username and password to sign in.
  • Click the Scan option from the Dashboard that appears on your screen.
  • Make use of the guidelines that are displayed on your system to complete the scanning process.
  • Tap the Next option on the Scan Results page and follow the how to install PC Matic prompts displayed on your screen to complete the required updates.

How to Configure PC Matic Scheduled Scan?

  • If you are not logged into PC Matic already, sign in successfully.
  • Find your system’s name in the Dashboard and select the None Scheduled option.
  • To schedule a new scan, click the Schedule New Event option.
  • Settings such as Frequency, Scan Type, and more can be changed on the next screen.
  • Once you key in all the necessary details, click the Save button to store the scheduled scan event.
pc matic scan

How to add programs to PC Matic Whitelist?

  • If you find a useful application being blocked by PC Matic SuperShield, you can add the program or application to your Whitelist by overriding SuperShield.
  • The how to install PC Matic steps given below will help your override SuperShield in the advanced mode.
  • Find the SuperShield icon on the bottom-right corner of your desktop, beside the time display.
  • Once the software window opens, click the Protection level tab.
  • Look for the Blocking Notification Method option and set it to Prompt for Override (Advanced) option.
  • Now, try to open the particular program that is getting blocked.
  • Select the Always Allow button on the SuperShield blocking screen that opens. Add the program to your Whitelist.
  • It is essential to set SuperShield to its normal state to prevent malware being allowed to run.
  • Now, click the SuperShield icon on your desktop again. Set the Block Notification method to Display only (recommended) option.

How to manage PC Matic whitelist?

  • To view the whitelisted applications, click the green Shield icon on your desktop and then select the Settings menu on the software home screen.
  • Click the Whitelisted apps option. You will be able to see all the apps that are on the white list.
  • PC Matic MSP is an advanced software that enables you to get full control of all the white and balcklisted programs on your computer.
  • Click the Manage Whitelists/Blacklists option. You see the level of whitelisting.
  • To modify the settings for a particular group, make use of the group filter.
  • Select a suitable level of whitelisting. Some of the whitelisting categories are provided below.
  • Startups: PC Matic blocks startup programs that are not required, thus saving the resources they take up while starting up. If you intend to have such startups, you can add them to your local startup whitelist.
  • Services: In case you want a particular service to be in automatic mode and continually running, you can whitelist it.
  • Drivers: Whitelist the older versions of a driver PC Matic installed on your computer to prevent a driver from getting updated.
  • Browser Add Ons: To whitelist browser extensions.
  • SuperShield Allow: This feature will help you manage whitelist locations for realtime protection.
quarantine file in pc matic

How to manage quarantine file in PC Matic?

  • Open the page which you recently scanned on your computer and go to the High-Security Threat Test section.
  • Choose the file which is already quarantined and select “Add to Whitelist” to add these files to the whitelist to remove quarantine.
  • To restore a file to its location, follow the next steps. Go to how to install PC Matic device page and then select Quarantined files section. Now, select Restore to restore the file to its original location.
  • Select each quarantined file which you want to restore. If you want to remove the file, press Remove. The files will be deleted permanently.

How to delete a quarantine file location?

  • Follow the below instructions to delete a quarantine file location.
  • Open the PC Matic main screen. Select “Settings gear” on the PC Matic screen.
  • A menu option will be displayed on the screen. Go to the bottom of the menu option.
  • Choose the quarantine file which you want to delete and click the file location.
  • Press the Delete option to delete the quarantine file location from your computer.

How to block ads using PC Matic AD blocker

  • PC Matic AD blocker is used to avoid fraudulent activities and malware to protect the end user’s device.
  • Follow the below guidelines to block ads using PC Matic AD blocker.
  • Open the browser. Go to the official page of PC Matic and download the latest version of PC Matic.
  • Install the software. By default, the ad blocking feature will run for Internet Explorer users.
  • But for Firefox and Chrome users, there will be a prompt that
  • Intimating the installation of the PC Matic extension/add on.
  • When you see the prompt, select Allow to block ads.
  • A new window opens with a Super shield logo on your browser. If this logo is green, it is blocking the ads, and if the logo is red, it indicates that the software is not blocking.
  • If you want to disable the blocking feature, press the Super Shield logo and then select the Blue button.
  • The PC Matic software’s AD blocker has a new feature called Infinite Alert Protection providing advanced protection.

How to update PC Matic?

PC Matic can be updated either automatically or manually.

  • PC Matic will be updated when you open the program every time. It resides in the cloud and so, is will always up-to-date.
  • To update PC Matic manually on Mac, follow the how to install PC Matic instructions listed below.
  • Ensure that your computer has access to the Internet.
  • Open the PC Matic Internet Security, and go to the main window of PC Matic antivirus software.
  • Click the Update option. Sign into PC Matic install, click the Devices tab and select your device.

Restore default settings in PC Matic

Follow the instructions listed below to reset PC Matic settings.

  • Open PC Matic, and then click Options on the PC Matic main screen.
  • Click the Restore Settings option under the menu tab at the left top corner of the screen.
  • Now, select Restore and close the screen. Go to the tap bar on the computer and enter System Restore.
  • Now, select Next and choose the desired option displayed on the screen. Confirm your restore point and then click Finish.
  • Go to Accessories, select System Restore, and click the Restore my computer to an earlier time option.
  • Now, press Next and select a restoration period from the list given. Click Next to finish the restoration process.

How to Disable PC Matic?

To disable the PC Matic antivirus software, follow the how to install PC Matic instructions given below.

Windows 7:

  • Click the Start button. Select the Control Panel option.
  • Click the Uninstall or Disable a Program option.
  • Scroll the program screen and select the PC Matic application.
  • As soon as you click the PC Matic application, the Uninstall or Disable button appears at the top of the program list.
  • Click the Uninstall or Disable button. Now the PC Matic application will be removed from the program list as per your wish.

Windows 10:

  • Click the Windows icon to open the Start menu.
  • Select the Settings tab and click the Application and Features option.
  • Search and locate the PC Matic software on the Application and Features screen.
  • Click the Uninstall button followed by Uninstall.

How to Renew PC Matic License?

  • To renew the PC Matic application License, follow the how to install PC Matic instructions given below.
  • First, you need to purchase a subscription code to upgrade the antivirus.
  • To purchase the Subscription code, follow the steps given below.
  • Open the PC Matic application on your computer.
  • Click the User Interface option and enter the default activation code in the given field.
  • After that, go to the official site of the PC Matic application to renew the license.
  • Click the New Activation code menu followed by the Purchase activation code button.
  • Now you have purchased the activation code and enter it while renewing the license.

How to Uninstall PC Matic Completely?

  • To uninstall the PC Matic application completely, perform the steps given below.
  • Go to the Control Panel section on your computer.
  • Click the Uninstall or Uninstall a Program button.
  • Select the PC Matic application from the displayed program list.
  • Click the Uninstall button displayed at the top of the program list.
  • Wait for the PC Matic application to uninstall.
  • Once the PC Matic install application is uninstalled, restart your computer.


Unable To Open PC Matic

  • The first solution of the troubleshooting procedure is to run the Windows Registry Repair Tool on your system.
  • If that does not sort out the issue, then the cause should WMI Corruption. To verify the corruption, make use of the following steps.
  • Find the My Computer icon and right-click on it. Choose the Manage option.
  • Launch the Services and Applications tree on your computer.
  • Find the WMI Control option and right-click on it to choose the Properties option.
  • Check if the Successfully Connected To message displays on the screen.
  • Uninstall the PC Matic software from your computer and install it again to resolve this error or repeat how to install PC Matic steps.

Supershield Blocking Credible Apps

  • Search for the SuperShield icon available in the system tray and click on it to launch the SuperShield Protection screen.
  • Go to the Blocking Notification Method as Prompt for Override.
  • Launch the SuperShield Blocking screen and select the applications of your wish.
  • Tap the Always Allow button to access the app. You can also choose the Always Block option if you want to block it.
  • The application can be accessed, or it will be blocked based on the settings you modified.

PC Matic Scan Failed

  • Before proceeding to the troubleshooting methods, check with your manufacturer to know if there is any maintenance that is happening or repeat how to install PC Matic steps.
  • If so, encounter a few issues during that phase.
  • Once the maintenance process is over, you will be able to scan properly.
  • Find the PC Matic icon and right-click it. Click the Run As Administrator option. Check if you can scan without any problem now.
  • Contact the technical support team to get further assistance on resolving this error.

Formatted Hard Drive Now Pc Matic thinks Its a Different Computer

  • This issue will occur if you have downloaded any virus infected file to your system.
  • After you complete the PC Matic install reset process, get in touch with your manufacturer’s support team.
  • They will help you delete all the duplicate computers connected to your account.
  • Quit the PC Matic program and launch it after a few minutes. You can now register your computer as the 5th device and make use of the same license key.


Stuck on "Scanning Junk Files"

  • If PC Matic gets stuck while scanning Junk files, you can follow how to install PC Matic guidelines mentioned below to solve this issue.
  • If the PC Matic software shows Scan Error code 940, it means that the error was caused by the computer. Check whether your internet connection is active. It might also be caused by problems with data transfer between the computer and the PC Matic server. Try scanning after a while to see if the error persists.
  • If the PC Matic application shows Scan Error code 202, it means that the problem was caused by PC Matic server. This might be due to the server not being able to receive data from the computer during or after the scan. Try performing the scan when PC Matic servers are active. Alternatively, raise a ticket on the PC Matic website and submit a log file to let PC Matic's technical support team assist you.

 PC Matic Hangs Up While Scanning

Follow the guidelines mentioned below if your PC Matic software hangs during the scan operation. It is possible that the PC Matic software has frozen because a DLL file on your computer may have corrupted.

  • Run Chkdsk on your PC by following these steps. Open the file explorer and right-click the C drive. Choose Properties and select Tools. From here, choose Error Checking and then choose Check Now. Click on the two checkboxes, click the Start button, and select Reboot.
  • After the PC reboots, go to All Programs in the Control Panel and choose Accessories. Right-click on 'Command Prompt' and click on Run as Administrator. Key in your password and click Allow if the system asks you to enter it. Type the words, 'sfc /scannow' without quotes and press Enter. This will solve the errors related to corrupt system files. If this doesn't solve the issue, download the Remove all cmd from Pitstop's official site. Right-click on the downloaded cmd file and choose Run as Administrator. Then, proceed to run PC Matic again.

 Restoring Software after repairing a crashed PC

Follow these how to install PC Matic guidelines to restore PC Matic on your PC if you have recently restored it following a system crash.

  • Go to PC Matic's official site and download the PC Matic software from there. Note that you will have to reinstall MS Office on your PC with the product key found on its box. Launch PC Matic and navigate to the lower-left corner of the dashboard. Click the Sign In button for PC Matic install and key in your PC Matic account's email address and password.
  • In case you have forgotten your PC Matic login credentials, raise a ticket at the PC Matic help desk. Then, PC Matic's technical support team will assist you with regaining access to your account.