How to Fix Sophos Antivirus Error Not Running?
Sophos Antivirus is an application that protects your computer from unknown threats such as spyware, malware, and ransomware. It is supported on both the Mac and Windows operating systems. If your Mac displays an error message like “Sophos Antivirus Error Not Running,” or you could not run the Sophos antivirus, then it might be due to the obsolete version of the antivirus or compatibility issues. To resolve this problem, follow the below-mentioned troubleshooting steps.
- On your Mac, press the Command + Spacebar shortcut keys to open Spotlight.
- Type “remove Sophos home” or the security file name in the search panel.
- Press the Enter button to open the Remove Sophos Endpoint window.
- Click the Continue button and enter the Mac login password in the pop-up window if prompted.
- Next, click the Install Helper button to proceed with the uninstallation process.
- Wait until the process is complete.
- Click the Close button when the uninstaller file displays “The removal was successful” message.
- After removing the Sophos Antivirus software from your computer, open the App Store app and type “Sophos” in the search panel.
- Click Get followed by Install App to download and install the Sophos Antivirus from the App Store.
- Otherwise, open the default browser and navigate to the official Sophos site.
- Make sure to download the latest version of Sophos Antivirus.
- After downloading the software, navigate to the Downloads folder.
- In the Downloads folder, give a double-click on the Sophos installer file to run the Sophos installation process.
- Follow the instructions displayed on the Sophos setup screen to complete the installation and launch Sophos Antivirus software.
- If the problem persists, download and install the Sophos Diagnostic tool on your computer to determine and resolve the issue.
- Running the Sophos Diagnostic tool will repair the Sophos Antivirus Error Not Running issue automatically.