Sophos Issues Detected And No Threats Found
Sophos Antivirus is a software that protects your device from unknown threats. If you are getting the ‘Issues Detected’ message at the same time when the scan result shows ‘No threat found,’ there is nothing to worry about. It is a common error that occurs due to corrupted or encrypted files on your Mac. Use the below steps to fix this Sophos issues detected but no threats found problem.
- On your Mac, make sure that you have logged in as the administrator.
- Open the Spotlight search by pressing the Command + Spacebar shortcut keys.
- Alternatively, click the Search icon at the top-right corner of the screen to open the Mac Spotlight search.
- Type ‘console’ in the search field and press the Enter key.
- Navigate to the left-side menu and select the Sophos log by expanding Sophos Antivirus -> Scans -> Scan Local Drives -> theNameYouGaveTheScan.
- Next, select the recent date and time in which you have scanned your system data.
- Get back to the Sophos Antivirus window and stop the scan.
- After ending the scan, move to the Console and reload the log.
- Note down the corrupted or encrypted files mentioned in the Sophos log.
- Next, open Finder and click the Go menu.
- Select Applications from the drop-down menu and click on Utilities.
- In the Utilities folder, give a double-click on the Terminal icon to launch the Terminal app.
- In the Terminal window, type the ‘sweep /Library/Caches/’ command and press the Enter key.
- This command will run a quick scan in the Caches folder.
- If you have run the scan of the Downloads folder, type the ‘sweep ~/Downloads’ command and press Enter.
- Type the ‘sweep ~/Library/Containers’ command and hit the Enter key.
- Wait until the scan is completed.
- This will fix the scan errors in your Sophos Antivirus program.
- If the Sophos issues detected but no threats found problem persists, remove and reinstall the Sophos Antivirus software on your Mac.