Webroot Mobile Security is an application that acts as real-time protection against malware on your device. If you are having Webroot mobile security problems with Webroot Mobile Security running on your Android phone,
follow the troubleshooting steps given below.
- On your Android phone, tap the Settings icon on the applications screen to launch the Settings app.
- Scroll down the Settings window and tap Apps & notifications.
- Tap See all/Installed apps and choose the Webroot Mobile Security app.
- Next, tap the Clear Cache button and wait until the cache data is cleared.
- Once you are done, reboot your phone and check if you can run Webroot Mobile Security.
- Check for the Webroot Mobile Security updates (if any). Tap the Play Store icon on the applications screen to launch the Google Play Store app.
- Search for Webroot Mobile Security and choose your app from the search result.
- Tap the Update button (if any) underneath Webroot Mobile Security.
- Wait until the update is installed. Once the update has been installed, open the Webroot Mobile Security app and check if the problem has been resolved.
- If the problem persists, uninstall the app by holding and dragging it to the top.
- If prompted, tap the Uninstall button to remove it from your phone.
- Restart your Android phone and launch the Play Store app.
- Search for Webroot Mobile Security and tap the Install button to start downloading the app.
- Once you have completed the download, launch the app and agree to the EULA by tapping the Agree & Launch button.
- If you have no keycode, tap the Skip button.
- Next, tap the Fix This Now button to proceed with the activation of additional settings.
- Tap the View Additional Features button and go through the available additional features.
- Carry out the on-screen prompts to complete the installation and tap the Finish button. Doing so will fix the Webroot mobile security problems.