Windows 10 1909 Reporting Webroot Is Off??

Webroot antivirus is one of the high rated security applications. The virus detection and removal process of this antivirus program is very simple to perform. But, some Windows 10 users have encountered an issue with the Webroot antivirus program.

Windows 10 1909 Reporting Webroot Is Off??

Issue:

Windows 10 users have encountered the following issues after updating their OS version to 1909.

  • The message saying Webroot SecureAnywhere is turned OFF is displayed on the screen. But, when checked in the Security Settings, the status shows that it is still running.
  • SecureAnywhere causes the slow loading of websites and applications.

Solution:

To resolve the Webroot SecureAnywhere turned OFF issue, carry out the following troubleshooting instructions.

  • First, check your Webroot SecureAnywhere antivirus software version. If it is 9.0.27.49, then uninstall it and install the previous version 9.0.26.61 because most of the users have encountered this issue while using Webroot 9.0.27.49 on Windows 10 after the 1909 update.
  • To uninstall the Webroot SecureAnywhere from your Windows 10 computer, follow the below instructions.
  • Click the Start button.
  • In the search field, type the appwiz.cpl command and tap Enter.
  • Select the Webroot SecureAnywhere application and click Uninstall.
  • Now, the Webroot SecureAnywhere antivirus will be uninstalled.
  • If prompted, restart your Windows 10 computer.
  • To reinstall the Webroot SecureAnywhere software version 9.0.26.61, visit the Webroot’s official site or contact the Webroot Support.
  • Perform the on-screen instructions to reinstall the SecureAnywhere program on your computer.
  • Make sure to enter your product’s keycode correctly in the given field.
  • After reinstalling the application, check if the Webroot is off error message is displayed on the screen.
  • If yes, restart your Windows 10 computer.
  • After restarting your computer, check if the error is resolved.